It acts as a questionnaire that is answered by the customer … Due to the new competitors in insurance … BUT how important is the specific attribute in driving customer satisfaction … Customer satisfaction surveys should be as short as possible – no one wants to spend 30 minutes answering questions. Insurance customer satisfaction questionnaire is one that is used by an insurance firm to assess the level of satisfaction of its customers. The information that you convey to us will be used to monitor and improve upon the … * 13. A customer satisfaction survey is a questionnaire designed to help businesses understand what their customers think about their products or services, their brand, and their customer support. Surveys with 1-3 questions … Helpful details include the date and the name of the CP staff person involved. Plus, our insurance feedback form is designed to measure current customer satisfaction levels and show areas where your company … People are busy, your customers/leads included. customer satisfaction survey “a case of the jubilee insurance company of kenya limited ” by peter w. gichuru a management research project submitted in partial fulfillment of the requirements of degree … If you don't think Consumer Protection met your customer service expectations, please describe the situation. The main objective of this research was to find out the customer satisfaction level for the company; through a survey by getting feedback from the customers. A customer satisfaction survey is used to see how satisfied a customer is with the products and services of your company. Mantooth Insurance Agency 7378 Business Center Drive, Suite 100 Avon, IN 46123 By letting the customer rate the services and schemes offered, the company … This thesis was conducted for National Life Insurance Company limited (NLICL), Khulna branch. Customer satisfaction surveys allow companies … To ensure your company’s satisfaction with our services, please take a moment to complete the following survey. How long should a customer satisfaction survey be? You'll get a better idea of what plan features are most important to them and how you can help connect them with the right coverage. Benchmarks are identified for consumer satisfaction with the life insurance product, the agent, and the institution. For a service-based company, the main agenda stands to be customer satisfaction at the peak.Hence, customer satisfaction is the most important part of any company to flourish.